Your Privacy Matters
at 789rr

789rr is an internationally licensed online gaming and sportsbook platform operating at https://789rr.pro. In this Privacy Policy, references to "789rr", "we", "us", or "our" refer to the company that owns and operates the 789rr platform and holds the applicable international gaming licence under which services are provided to players.

789rr acts as the data controller for all personal data collected through the platform, its subdomains, mobile-optimised interfaces, and any associated customer support channels. As data controller, 789rr is responsible for determining the purposes and means of processing your personal information and for ensuring that such processing is carried out lawfully, fairly, and transparently.

This Privacy Policy applies to all users of the 789rr platform, including registered account holders, visitors who browse the platform without registering, and individuals who contact our support team. It covers all personal data collected through the website at https://789rr.pro, through our live chat support channels, through email correspondence to [email protected], and through the account registration and KYC verification processes.

789rr collects personal data through several channels: directly from you when you register an account, make a deposit or withdrawal, complete KYC verification, or contact our support team; automatically when you use the platform; and, in limited circumstances, from third-party sources such as payment processors and fraud-prevention services.

The table below sets out the categories of personal data we collect and the primary source of each category:

789rr uses your personal data only for the purposes described below. We do not use your data for purposes incompatible with those for which it was originally collected without your prior consent.

• Account administration: Creating and managing your 789rr account, authenticating your identity at login, processing password reset requests, and maintaining the security of your account.
• Service delivery: Processing your deposits and withdrawals in IDR, crediting bonuses to your account, settling sportsbook bets (including on BRI Liga 1, EPL, La Liga, Champions League, Timnas Indonesia fixtures, and e-sports events), delivering game outcomes, and providing access to all gaming products on the platform.
• KYC and regulatory compliance: Verifying your age (21+), identity, and payment method ownership as required by our international gaming licence conditions and anti-money-laundering obligations.
• Fraud prevention and security: Detecting and investigating suspicious account activity, bonus abuse, multi-accounting, unauthorised access attempts, and money-laundering patterns. We use automated systems and manual review for this purpose.
• Responsible gaming: Monitoring gaming behaviour for signs of problem gambling, administering self-exclusion requests and deposit limits, and providing mandatory cooling-off periods. This processing is in the interest of player welfare and is required by our licensing conditions.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and improving the quality of our support services through review of past interactions.
• Platform improvement: Analysing aggregated usage data to understand how players interact with the platform, identify technical issues, optimise game loading times, and improve the overall user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and news about new games or features — but only where you have opted in to receive such communications. You can unsubscribe at any time via the link in any marketing email or through your account settings.
• Legal obligations: Retaining records of transactions, KYC documents, and correspondence for the periods required by applicable law and our licence conditions; responding to lawful requests from regulatory authorities.

Each processing activity carried out by 789rr rests on one of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 789rr — i.e., to operate your account, process transactions, settle bets, and deliver gaming services. Without this processing, 789rr cannot provide its services to you.
• Legal obligation: Processing required to comply with 789rr's obligations under applicable law and our international gaming licence — including KYC verification, anti-money-laundering checks, and the mandatory retention of transaction records.
• Legitimate interests: Processing carried out for purposes that are in 789rr's legitimate business interests, provided those interests are not overridden by your rights and interests. This includes fraud detection, platform security monitoring, and aggregated analytics for service improvement.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. Where consent is the basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

789rr does not sell your personal data. We share personal data with third parties only in the following circumstances and only to the minimum extent necessary:

• Payment processors: To process your IDR deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja. Our payment processor partners are PCI-DSS compliant and are contractually bound to process your payment data solely for the purpose of executing your transaction.
• KYC and identity verification providers: To assist with the verification of identity documents where automated verification tools are employed. These providers operate under strict data processing agreements and may not use your documents for any purpose beyond the verification service they provide to us.
• Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, PG Soft (Pocket Games Soft), NetEnt, Microgaming, and Spribe may receive your Player ID and session token to deliver their game content within the 789rr platform. These providers do not receive your full name, payment details, or KYC documents.
• Fraud prevention and security services: Third-party fraud detection platforms may receive your IP address, device fingerprint, and session data to assist with identifying suspicious activity. These providers are bound by confidentiality agreements and may not use the data for any other purpose.
• Regulatory and law enforcement authorities: We will disclose personal data to competent regulatory authorities, courts, or law enforcement agencies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 789rr, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 789rr's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms will continue to apply.

789rr uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate and improve the platform. The following categories of cookies are in use on 789rr:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in between pages, security tokens that prevent cross-site request forgery attacks, and cookies that store your language and currency preferences. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Collect anonymised or pseudonymised data about how players use the platform — which games are most popular, which pages are visited most frequently, and where technical errors occur. This data helps us improve the platform experience. No personally identifiable information is included in performance analytics reports.
• Functionality cookies: Remember your platform preferences between sessions — such as your preferred deposit method, your last-used game lobby filter, and your responsible gaming settings — so that you do not need to reconfigure them on every visit.
• Marketing cookies: Used only where you have consented to receive personalised promotions. These cookies help us present bonus offers and game recommendations that are relevant to your playing history. They are not used to track your activity outside of 789rr.

Managing cookies. You can manage or delete cookies at any time through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling performance or marketing cookies will not affect your ability to play games or make transactions but may result in a less personalised experience.

789rr retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our licence conditions. The table below summarises our standard retention periods by data category:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for aggregated statistical analysis.

789rr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport layer encryption: All data in transit between your device and 789rr servers is encrypted using TLS 1.2 or higher with 256-bit SSL certificates. The HTTPS padlock is always visible in your browser address bar when using the platform.
• Data-at-rest encryption: Personal data and KYC documents stored on 789rr servers are encrypted at rest using AES-256 encryption. Encryption keys are managed under strict key management procedures with regular rotation.
• Password security: Passwords are never stored in plain text. They are processed using a strong one-way cryptographic hash function with per-account salting, ensuring that even in the event of a database breach, password recovery is computationally infeasible.
• Access controls: Access to personal data is granted on a strictly need-to-know basis. All internal access is logged and audited. Privileged access requires multi-factor authentication (MFA).
• Penetration testing: 789rr engages independent security professionals to conduct regular penetration tests of its platform infrastructure. Critical vulnerabilities identified in testing are remediated before being exploited.
• Incident response: In the event of a data security incident that poses a risk to your rights, 789rr will notify affected users within 72 hours of becoming aware of the incident, in accordance with applicable data breach notification obligations.

As a data subject, you have the following rights in relation to the personal data that 789rr holds about you. To exercise any of these rights, contact our support team via live chat or at [email protected]. We will respond to all verified requests within 30 days.

We may need to verify your identity before processing a data rights request. If we are unable to fulfil your request — for example, because a legal retention obligation overrides the right to erasure — we will explain the reason clearly and inform you of any available remedies.

The 789rr platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in our KYC process; any account found to belong to a person under 21 will be immediately suspended, all funds held on the account will be returned to the verified payment source, and all gaming activity conducted on the account will be voided.

If you have reason to believe that a minor has registered an account on 789rr, please contact us immediately at [email protected]. We take this matter extremely seriously and will investigate and act on all such reports without delay.

789rr operates as an internationally licensed gaming platform. This means that your personal data may be processed by 789rr or its authorised third-party processors in countries other than Indonesia. When personal data is transferred internationally, 789rr ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy.

Safeguards used for international transfers include standard contractual clauses approved by recognised data protection authorities, binding corporate rules (where applicable), and transfers to countries that have been recognised as providing an adequate level of data protection by competent regulatory bodies. Details of the safeguards in place for specific transfer mechanisms are available on request from our support team.

The 789rr platform does not contain links to third-party websites for commercial or advertising purposes. Any third-party services integrated into the platform — such as game content from studios including Pragmatic Play, Evolution Gaming, PG Soft, and others — operate within the 789rr environment under data processing agreements as described in Clause 5.

789rr is not responsible for the privacy practices of any third-party services that you choose to access independently outside of the 789rr platform. We encourage you to review the privacy policies of any third party whose services you use in connection with your gaming activity.

789rr may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered account holders via the email address on file or through a prominent notice displayed within the platform, at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the date on which the current version of the Privacy Policy was published. We encourage you to review this page periodically so that you remain informed about how your personal data is handled. Your continued use of the 789rr platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the 789rr support team through any of the following channels:

• Live chat: Available 24/7 directly within the 789rr platform — the fastest way to reach our Indonesian-speaking support agents.
• Email: [email protected] — for formal data rights requests, please include "Privacy Request" in the subject line and provide sufficient detail to allow us to verify your identity and locate your account.

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days. Where a request is complex or high in volume, we may extend this period by a further 60 days and will inform you of the extension within the initial 30-day window.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the competent data protection authority or regulatory body in the jurisdiction under whose laws your rights arise.